{"id":28438,"date":"2025-09-15T16:28:25","date_gmt":"2025-09-15T19:28:25","guid":{"rendered":"https:\/\/site-wp.mlabs.com.br\/?page_id=28438"},"modified":"2026-05-06T11:12:22","modified_gmt":"2026-05-06T14:12:22","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.mlabs.io\/en\/privacy-policy","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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mLabs Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Home<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t

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mLabs Privacy Policy<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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mLabs is committed to your privacy and recognizes the importance of your personal data.<\/p>

In order to demonstrate our commitment and transparency when we process your personal data due to your relationship with us and your navigation on our Platform, we have developed this Privacy Policy to inform you how we use your personal data.<\/p>

Please read this Privacy Policy when accessing, browsing, registering or otherwise interacting with our Platform.<\/p>

By using mLabs services, the user agrees to this Privacy Policy, the YouTube Terms of Service (https:\/\/www.youtube.com\/t\/terms<\/a><\/span><\/strong><\/span>), and the Google Privacy Policy (https:\/\/www.google.com\/policies\/privacy<\/a><\/strong><\/span><\/span>).<\/p>

If you do not agree with any or all of the terms described in this Privacy Policy, we ask that you do not access, browse or use any of the Services made available by mLabs.<\/p>

This site is protected by reCAPTCHA and Google’s Privacy Policy and Terms of Service apply.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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1. What do I need to know before reading this Privacy Policy?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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The definitions, that is, the terms indicated here, in alphabetical order, which will have a meaning as detailed below and can be used in the singular, plural, feminine and masculine and also together:<\/p>

Affiliate:<\/strong>\u00a0is the person, natural or legal, who registers in the mLabs Affiliate Program to recommend the mLabs Platform and Services and receives a commission in return. More details at:\u00a0https:\/\/www.mlabs.com.br\/programa-afiliados<\/a>\u00a0<\/span><\/strong><\/span><\/p>

Anonymization:<\/strong>\u00a0is the technical procedure that prevents information from being related to a natural person, that is, the anonymized information is not Personal Data.<\/p>

Legal Basis:<\/strong>\u00a0is the authorization based on law that a Controller and\/or Processor has to carry out the Processing of Personal Data of a natural person, provided that a specific purpose is observed.<\/p>

Cookies:<\/strong>\u00a0are small files transferred to the electronic device that the User uses to access the Platform, which allow identifying details of the access performed, but do not identify a person directly.<\/p>

Consent:<\/strong>\u00a0is the free, informed and unequivocal expression by which a natural person agrees to the Processing of Personal Data for a specific purpose.<\/p>

Account:<\/strong>\u00a0is the registration that a User performs with mLabs that allows access and use of the Services offered on the Platform.<\/p>

Controller:<\/strong>\u00a0is the person, natural or legal, who is responsible for the decisions regarding the Personal Data Processing operations.<\/p>

Guest:<\/strong>\u00a0is the person, natural or legal, who accesses the Platform and performs their own registration through an invitation from a User.<\/p>

Personal Data:<\/strong>\u00a0information relating to a natural person, provided by the User or collected by mLabs that is capable, directly or indirectly, of identifying the natural person, such as name, identification numbers such as address, email, location data, bank details, electronic identifiers, etc.<\/p>

Sensitive Personal Data:<\/strong>\u00a0Personal Data that deal with racial or ethnic origin, religious conviction, political opinion, affiliation to a union or organization of a religious, philosophical or political nature, data relating to health or sex life, genetic or biometric data, linked to a natural person.<\/p>

Non-Personal Data:<\/strong>\u00a0information that does not allow the identification of a natural person, such as technical, statistical, anonymized information and even information related to a legal entity, therefore not included in this Privacy Policy.<\/p>

mLabs:<\/strong>\u00a0name used in this document to identify the owner of this Platform and responsible for this Privacy Policy, MLABS SOFTWARE SA, registered under no. 23.465.964\/0001-00, headquartered at Avenida Cassiano Ricardo, 601, sala 161 \u2013 Edif\u00edcio Hyde Park, in the city of S\u00e3o Jos\u00e9 dos Campos, State of S\u00e3o Paulo, CEP 12246-870.<\/p>

Processor:<\/strong>\u00a0is the person, whether natural or legal, who carries out operations relating to the Processing of Personal Data on behalf of a Controller.<\/p>

Platform:<\/strong> is the set of tools and services available over the internet, accessed and hosted on the main domain www.mlabs.io, other subdomains associated with the main domain, at www.mlabsanalytics.io<\/a><\/span><\/strong> and www.mlabschat.io<\/a><\/span><\/strong>, and mobile apps available for IOS and Android.<\/p>

Privacy Policy:<\/strong>\u00a0this document explains how mLabs processes Personal Data in the provision of the Services made available on the Platform.<\/p>

Services:<\/strong> the services made available by mLabs through the Platform to the User, including tools, software, functionalities, features, content, and resources intended for social media content management, digital marketing, and the centralization and management of interactions, messages, and support requests originating from third-party platforms, which may include automation features and may be paid or free of charge.<\/p>

Third parties:<\/strong>\u00a0these are third-party companies that provide links on the Platform over which mLabs has no control or power to interfere in decisions, with its own terms of use and privacy policy.<\/p>

Treatment:<\/strong>\u00a0is any operation performed with Personal Data such as collection, registration, storage, sharing, transmission, transfer, among others performed through the Platform.<\/p>

Personal Data Subject (Holder):<\/strong>\u00a0is the natural person to whom the Personal Data belongs and the General Law for the Protection of Personal Data provides protection.<\/p>

Terms of Service:<\/strong>\u00a0is the document that regulates the general terms and conditions for access and use of the Platform by Users. mLabs may still establish specific Terms that apply exclusively to certain Services. In these cases, the User must pay attention to all applicable Terms.<\/p>

User:<\/strong>\u00a0is the person, whether natural or legal, including Affiliate and Guest, who accesses the Platform or uses mLabs Services in a paid or free way, notwithstanding, the General Law for the Protection of Personal Data offers protection only to natural persons.<\/p>

Now that you\u2019ve learned the definitions, let\u2019s get to the Q&A you\u2019re curious to know more about!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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2. What data does mLabs collect?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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mLabs collects the following data through the Platform:<\/p>